Graham Harvey is one of Australia’s leading customer experience experts, business strategists and keynote speakers, with more than 30 years of experience helping organisations create exceptional service cultures, stronger customer relationships and sustainable business growth.
As the founder of Service EQ (formerly Quantum Results and Service IQ), Graham has worked with organisations across Australia, New Zealand and the Asia-Pacific, helping leaders and teams improve customer experience, sales performance, marketing effectiveness and organisational culture. His practical, results-focused approach has made him a trusted advisor to businesses of all sizes.
Known for his energetic delivery, engaging storytelling and ability to simplify complex concepts, Graham provides audiences with practical tools and strategies that can be implemented immediately. His presentations challenge conventional thinking while inspiring individuals and organisations to raise standards, strengthen relationships and achieve lasting success.
Speaking Topics Include:
• Design! Deliver! Delight! – Customer Experience & Service Excellence
• Professional Selling Skills and Relationship Building
• The 13 + 1 P’s of Effective Marketing
• Developing a One-Page Business Plan
• Effective Time, Task & Self-Management
• Building High-Performance Service Cultures
Practical, motivating and highly engaging, Graham Harvey empowers audiences to create exceptional customer experiences and build businesses that stand out from the competition.
Enquire now to book Graham Harvey for your next event!
Perfect For:
• customer service & business conferences
• sales & marketing events
• leadership & professional development programs
• keynote presentations, workshops & corporate training
